Business Process Management
Sirius Networks examines your organization, to help optimize business performance by discovering, documenting, automating, and continuously improving business processes in increase the efficiency of your organization and reduce costs. Business Process Management provides the management disciplines and the tools to surgically target problem processes and put them on the path to recovery. Simplifying the administrative work of your employees can increase morale and enable them to spend time on high-value work. It can also help companies in survival mode to do more with less.
Sirius Networks understands changes in the IT infrastructure may arise reactively in response to problems or externally imposed requirements. The objective of Change Management is to ensure that standardized methods and procedures are used for efficient and prompt handling of all changes to controlled IT infrastructure, in order to minimize the number and impact of any related incidents upon service.
Customer Relationship Management
CRM software is used to support processes; information about customers and customer interactions can be entered, stored and accessed by employees in different company departments. Typical CRM goals are to improve services provided to customers, and to use customer contact information for targeted marketing. Sirius Networks ensures your success by providing software installation, providing the context, support and understanding for employees to learn, and take full advantage of the information systems. Tools for customer relationship are implemented "only after a well-devised strategy and operational plan are put in place".
Sirius Networks offers the capabilities to help your organization in the process of managing data as a resource that is valuable to your organization or business. Data Management creates a foundation for contextual information by organizing, synchronizing, archiving and aggregating data collected by automated or manual systems. Managing your data throughout its lifecycle is essential to ensure its current usability and long-run preservation and access.
A sound Disaster Recovery plan is essential to protect the well being of an organization. Disaster Recovery ensures policies and procedures related to recovery or continuation of technology infrastructure critical to an organization after a natural or human-induced disaster exist, are up to date and comprehensive. They are essential and usually linked closely with security policies, both addressing the basic defense requirements to ensure the stability and continuity of the organization.
Network management tools help you automate, simplify, and integrate your network to reduce operational costs and improve productivity. Network management covers a wide area, including:
Security: Ensuring that the network is protected from unauthorized users.
Performance: Eliminating bottlenecks in the network.
Reliability: Making sure the network is available to users and responding to hardware and software malfunctions.
Project management is the discipline of planning, organizing, and managing resources to bring about successful completion.
Project management includes developing a project plan, which includes defining and confirming the project goals and objectives, identifying tasks and how goals will be achieved, quantifying the resources needed, and determining budgets and timelines for completion. Sirius Networks will keep you informed & control project work, schedules, and budget; keep project teams aligned; and be more productive throughout your project.
Network security systems today is the process of providing protection at the boundaries of an organization, keeping the intruders (e.g. hackers, viruses, etc.) out. Also included in Security is protecting resources from attack or simple mistakes by people inside the organization, e.g. with Data Loss Prevention (DLP). One response to this insider threat in network security is to compartmentalize large networks, so that an employee would have to cross an internal boundary and be authenticated when they try to access privileged information. Information security is explicitly concerned with all aspects of protecting information resources, including network security and DLP.
Sirius Networks provides the necessary support for the computer, server, and network operations and can help save you time and money by increasing availability, tracking and deploying assets, optimizing performance and enabling remote maintenance. Our staff provides phone-based and on-site technical support.